Privacy

Cain Health LLC Privacy Policy

Cain Health LLC (“Cain Health,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through our website, services, and communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Identifiers: Name, address, phone number, email address, date of birth, etc.
  • Health Information: Medical history, treatment details, insurance information (as applicable).
  • Technical Data: IP address, browser type, device identifiers, and usage data.
  • Communication Data: Records of your interactions with us, including SMS and email correspondence.

2. How We Use Your Information

We use your information to:

  • Provide and manage healthcare and administrative services
  • Communicate with you about appointments, services, and updates
  • Comply with legal and regulatory obligations
  • Improve our services and user experience

3. No Data Sharing

Cain Health LLC does not sell, rent, share, or disclose your personal information to any third parties for any purpose, including marketing or analytics. Your data is used solely for the purposes outlined in this policy and is never transferred outside of Cain Health LLC without your explicit consent or unless required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

You have the right to:

  • Access and correct your personal information
  • Request deletion of your data (subject to legal exceptions)
  • Withdraw consent for certain uses
  • File a complaint with a regulatory authority

6. 10DLC SMS Messaging Compliance

Cain Health uses SMS messaging to communicate with patients and clients under the 10DLC (10-digit long code) framework. To comply with carrier and federal regulations:

  • Opt-In Consent: You must explicitly opt in to receive SMS messages from us. This may occur via a web form, written agreement, or keyword-based text response.
  • Message Content: Messages may include appointment reminders, service updates, or health-related notifications.
  • Opt-Out: You can opt out at any time by replying “STOP.” You will receive a confirmation and no further messages unless you opt in again.
  • Message Frequency: Varies based on your interactions and preferences.
  • Data Use: We do not share your mobile number with third parties for marketing purposes. Message and data rates may apply.

7. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Cain Health LLC
4450 N 12th St, Ste 210
Phoenix, AZ 85014
Email: [email protected]
Phone: 602-445-9802